Microsoft KB Articles – Is it really confidential?


I am well aware this post may kick up some controversies. But I honestly do not mind facing that.

Recently one of my contacts asked me about a GP process and asked my help in getting any KB articles related to that process. I said I would share the KB article number with him but since Microsoft says that it is all *confidential*, I cannot distribute the article directly or publish it directly on my website. I also mentioned that he could instead refer to that KB article number and look it up from Microsoft PartnerSource / CustomerSource. After all, I was under the impression that he’s also a Consultant and is working with a Partner, so ideally he has got access to PartnerSource.

After a week, I was quite shocked to know that he later *downloaded* the same KB article from some other website (I do not want to name this website here, as it is also a known Microsoft Dynamics Partner) as a PDF document. And he criticized me for giving him a lame reason for not sharing the article myself. Worst thing, he even accused me of being selfish in keeping information only with me. OK, that’s quite understandable from his side. What I don’t understand now is the term CONFIDENTIAL on all these KB articles.

Microsoft is keep these articles with a confidentiality tag and has given access ONLY via CustomerSource or PartnerSource. But in reality there are many people out there who clearly violates this *confidentiality* part and has published these articles open.

It’s quite simple. I just don’t want to look dumb in front of people when I say “These KB articles are confidential and are NOT supposedly to be distributed openly”. Well I am frankly serious. You feel like you are the most dumbest guy in this world by saying that. Come on, you have these articles openly sprayed out there on several websites (some of them are genuine Microsoft Dynamics Partners) and all you gotta do is to search and download it.

That brings on my mind several questions for Microsoft:

1. What’s the scope of confidentiality for all these KB articles?
2. On what basis this *confidentiality* is defined and when it is considered violated?
3. What is the real point in keeping these articles as confidential, if I can download these articles from anywhere anytime anyhow?
4. Why don’t you just take that *confidential* tag out and keep it open for all, irrespective of whether they have CustomerSource / PartnerSource access?

VAIDY

Apture Highlights – A Cool New way of Searching within a Website


A cool new addition to my website. APTURE HIGHLIGHTS. It works like this:

Just select any word on my blog posts and automatically a small icon that says “LEARN MORE” would appear. Just highlighting on that icon would do wonders as shown below:

´╗┐Quite an amazing way of searching about something without leaving the actual website. I would recommend this to all our fellow bloggers to try this and get benefitted.
I am so impressed with this and it’s going to be fun to all my blog readers.
VAIDY

I Made It To Doug Pitcher’s 100 Most Famous, Awesome and Totally Influential Dynamics People for 2011


Doug Pitcher made my day. Literally. Trust me, there was no exchange of chocolates or those secret video things (as mentioned by him somewhere in his post).

Ok. Let me clarify. This one’s NOT THE OFFICIAL list that was recently released.

But I did make it to Doug’s 100 most famous, awesome and totally influential Dynamics people for 2011. I am in 29th place.

Doug, that’s really an inspiration for me to get myself up and run for that real list. Sometime in future, I would see myself listed. But miles to go before I sleep.

Thanks a ton for considering me in your first list itself.

VAIDY

2011 Top 100 Most Influential Dynamics People


Here’s the list of those who made it to Top 100.

2011 Top 100 Most Influential Dynamics People

And here are some posts related to this, making waves across.

Mohammed R. Daoud – The Most Influential People in Microsoft Dynamics For 2011
David Musgrave – Microsoft Dynamics Top 100 Most Influential People for 2011 published
Mark Polino – 2011 100 Most Influential in Microsoft Dynamics
Mark Polino – Top 100 – Who’s missing?
Mariano Gomez – Microsoft Dynamics Most Influential People: Popularity Vs Influence
Doug Pitcher – Doug Pitcher’s 100 most famous, awesome and totally influential Dynamics people for 2011

Join me in congratulating all those who made it and wishing all who didn’t make it sometime in future.

VAIDY

What is Days Sales Outstanding (DSO) and how it is calculated?


The concept that I learned in past 2 days is this: Days Sales Outstanding (DSO) and the way you calculate it.

Joshua Burnett has posted an article on this way back in March 2009. Read it here: The DSO Calculation (Days Sales Outstanding).

It’s quite simple and yet very deep in concept. I simply loved to read and learn. I am sure it would be useful to some people out there, trying to understand what DSO is all about.

VAIDY

Disenchanted with Support? – Kuntz Consulting


How many times have to faced such incidents? And how many times have you given such incidents to your customers?

This post, Disenchanted with Supprt? I understand your pain, from Kuntz Consulting blog reminds us of the badness of NOT attending to your customers or at least a courteous response.

Good one.

VAIDY

Microsoft Dynamics GP is very much here to Stay


Today, I had another opportunity to attend one of Microsoft’s high rated event, Microsoft Dynamics GP Customer Event. I have been fortunate to attend such events off late and I sincerely hope I will be in future as well.

What’s the highlight of this event? Elcome International LLC, with whom I have been proudly associated with for the past 1.7 years, presented Microsoft Dynamics GP 2010 Customer Testimony. Mr.Jimmy Grewal, Executive Director, Elcome International LLC, briefed about Elcome’s GP experience and future plans.

Is that all? Nope. There is one more information that I would like to share with you all from this event. Specifically, for those who predict a doomsday for GP and it’s future, with all due respect, I would like to assure you that GP IS HERE TO STAY AND MICROSOFT IS IN NO MOOD TO DISCONTINUE WITH GP. This was mentioned by none other than Microsoft MBS Product Manager (Gulf), Mr.Ahmed Salama.

There is an interesting statistic which I would like to share and emphasis on my point: Microsoft Dynamics is having 1500 customers in GCC region excluding Egypt, North Africa and Saudi Arabia. Out of these 1500 customers, 40% is for Microsoft Dynamics GP. That calculates to 600 customers. These 600 customers include some of the high profile customers including Elcome International LLCIf we consider overall customers count across this vast globe, Microsoft has more reasons to support this product than abandoning it. 

Even us, human beings, have limited lifetime. We still enjoy our life and we live it to it’s fullest, don’t we? Like that, I love this wonderful product called Dynamics GP and I AM IN NO DARN MOOD TO LEAVE THIS PRODUCT.

VAIDY