Where Have #MSDYNGP Product Printable Manuals Gone?


I am not sure how many of us actually refer to GP user manuals; the ones that come in PDF format and contain module functionalities. But I do, religiously. When I came to know that they are not available offline anymore, I was a bit upset. After a bit of traversing here and there, I have finally found the location of them.

Take a look at below screenshot, which compares GP 2010 Printable Manuals menu and GP 2013 Printable Manuals menu:

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Apparently, when you click on that “Documentation and resources for Microsoft Dynamics GP” link from GP 2013 Printable Manuals window, it takes you to this webpage:

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And click on Documentation and resources for Microsoft Dynamics GP 2013 (highlighted above with RED box), you will be taken to following link: http://technet.microsoft.com/en-us/library/jj673201(v=gp.20).aspx.

From there, locate Printable Guides [GP 2013] as shown below:

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Once you click that, you will be taken to following link from where you can find all your module manuals: Printable Guides.

Biggest hassle is to click on each link found on this page, being taken to another page and from there download the PDF and it literally kill us. If they are available offline already on GP applications folder, like how it used to be before, it would have been awesome.

Never realised that Microsoft would put them all online and not plant them on our GP application folder anymore. Strange strategy.

VAIDY

Where is my Custom Reminder window to add reminders to my GP home page?


I was reported with a very vague issue: user could not create a custom reminder from a smartlist. He received an error message as follows:

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Basically, below is the window which user is trying to open:

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Ideally, you would think that this window is a part of Microsoft Dynamics GP dictionary. But it is NOT. It is a part of Smartlist dictionary.

But trick here is, you cannot see this window listed on when you try to assign this window a particular Security Task using Security Task Setup window. Then, how? How would I give access to this window?

After around an hour or so, with several script logs and profilers misleading me, I found one interesting statement on SQL Profiler trace, that was executed when the user tried opening that window:

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Exactly after this SQL statement, the above error message was thrown at the user. Which means, I must focus my troubleshooting efforts on this table; DYNAMICS..SY10000. This table is simply called User Security.

When user tried to open Custom Reminder window, system checked this table and see whether this user has got access to a window whose resource ID is 1452 in dictionary 0 (which is nothing but product Microsoft Dynamics GP) inside company ID 1 (which is my production GP company).

I was always thinking about something in Smartlist (which is, without any doubt), but system was checking something else in a different dictionary altogether. I wanted to see the window in Microsoft Dynamics GP dictionary which is of resource ID 1452. Opened the DYNAMICS.DIC on Dexterity and checked it, only to realise with disbelief that it was referring to following window:

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I did not understand first. Why would it check something totally irrelevant from what user wanted to open? Why would it check access to this window, when opening a window in different dictionary? I have no answer to these questions.

But I just thought I would take a chance. I checked this user’s security task setup and found that Reminders window was not assigned. I assigned that window for this user as shown below:

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Tested whether he could open Custom Reminder. To my utter disbelief, IT DID.

So, if somebody is facing same issue and has already lost almost all your hair, here you have, a solution that would bring upon peace.

VAIDY