GP Upgrade – “Please Select a Company” Message


This one’s quite simple, yet intriguing.

I am working on a test upgrade; from GP2010 to GP 2015 R2. I decided to only take production company databases and left all test companies, for all logical reasons.

After applying GP 2010 SP4, I decided to perform a unit testing. After logging in to GP, I received following message, without having any issues later on. It was just this message:

Company Message

(Above screenshot courtesy: Ugan)

As a thumb rule, I searched on GP community and stumbled across two most relevant forum questions and suggestions.

  1. Please select a company message after company has been selected and logged into
  2. Dynamics GP 2015R2 Upgrade – Please select a company

None of them is answered.

I had a suspicion that this must be something to do with “Remember this company” option on “User and Company” window. I decided to use GP Power Tools (previously Support Debugging Tool – SDT) and SQL profiler to study this message in depth.

As suspected, results pointed to the option “Remember this company”. Now, if you remember what I said earlier, I took only the production companies for test upgrade and not the test companies. Previous consultant who was working with this client had selected a test company as his (SA’s) default company.

Now, you must also recollect that we have a SQL script to clean up missing companies’ affiliation across DYNAMICS database.

I ran the above script on the test environment and logged on to GP. This time, I was required to select a company and the message never appeared back.

Happy troubleshooting!

VAIDY

GP2015 R2 Upgrade – GP Utilities “SynchronizeTableData()” Error & Fix


This issue has already been reported and it’s also been addressed. I would like to post this still. To act more like a pointer. It’s quite crucial in nature.

I have been testing GP2015 R2 upgrade on my test environment when I faced the following error message:

Screen Shot 2015-07-27 at 6.10.32 PM

Quite evidently, upgrade didn’t go through after. I remembered this being posted on our GP Support & Services blog. Dug the post and got the solution.

Here’s the post: Known Upgrade Issues When Upgrading To Microsoft Dynamics GP 2015 R2

Please note that this has been fixed already and is available with June 2015 Update.

Vaidy