This one’s very realistic, Mark. I must admit that I am more than convinced.
Implementation is much more than a Project Management and it certainly requires someone who do not compromise on anything for the Quality & Safety of Project Implementation.
It certainly depends. If a Client could hire a really successful PM for an Implementation, they get more out of that single right move. But they also have to make sure that, that single move should not lead them to more destructive results.
Read Mark’s article here: Realistic Expectations: How to Avoid the Pitfalls of Outside Project Managers for Implementing Microsoft Dynamics GP