Fixed Assets Depreciate Button Disabled For User – Solution


This issue was a bit tricky but not THAT tricky, though.

One of the users reported to me that he was not able to run depreciation because when he opened the Depreciation Process Information window (Microsoft Dynamics GP -> Tools -> Routines -> Fixed Assets -> Depreciate), the Depreciate button was disabled. Below was the screenshot that he sent to me (disabled button is highlighted in RED box):

Depreciate Window

 

Reason: After quite a bit of analysis (Dex Script Log & SQL Profiling using SDT), I found that there is a table where FA module temporarily records the depreciation activity initiated by any user and will retain that record the process is complete.

User confirmed to me that last time when he ran the depreciation process, it got stuck at the time of printing the results.

Solution:

The table which records the activity is FA40203 (display name: Book Setup for Depreciation). The table contains three fields: User ID, FA Book Index & FA Book ID.

I took a backup of this table (a simple T-SQL SELECT * INTO…) and removed that stranded activity record for that user.

User confirmed that he could then start depreciation process.

Its always good to start a day with some brainy troubleshooting. But not certainly good for users to start with an issue, though.

VAIDY

Upgrade Paths to Microsoft Dynamics GP 2013


Microsoft Dynamics GP Support & Services blog has given the two direct upgrade paths, in case you are looking for: Upgrade Paths to Microsoft Dynamics GP 2013!

Quite crucial information that we must remember.

VAIDY

Performance Issue with Received/Not Invoiced Report in POP


Angela Ebensteiner (Technical Lead, Microsoft Dynamics) share a fix on Microsoft Dynamics GP Support blog for the performance issue with Received Not Invoiced report in Purchase Order Processing (POP).

To brief you here on why this performance issue occur, it’s because of huge pile of PO records staying on POP open tables, even after they are closed. When you run the report, it goes through each and every record on POP open table, due to which you got to wait for some time till query processing finishes.

Fix is to remove completed POs from open tables to history, which we have a standard utility available in GP.

VAIDY

Microsoft Dynamics GP 10.0 Mainstream Support Ends on 9th October 2012


Those who are on Microsoft Dynamics GP 10, would want to seriously think about upgrading their product.

Microsoft Dynamics GP Support Blog has posted this morning that Microsoft Dynamics GP 10 Mainstream Support ends on October 9th, 2012.

So be aware of this fact and plan for your upgrade at the earliest.

VAIDY

Microsoft Dynamics GP Support And Services Blog


I am not going to introduce this blog, because that part is taken care by the first post in this new blog from Microsoft.

Microsoft Dynamics GP Support And Services Blog, is from Microsoft Support Team catering various support and services topics of Microsoft Dynamics GP.

Start following this blog for more critical information. Stay tuned.

VAIDY

Disenchanted with Support? – Kuntz Consulting


How many times have to faced such incidents? And how many times have you given such incidents to your customers?

This post, Disenchanted with Supprt? I understand your pain, from Kuntz Consulting blog reminds us of the badness of NOT attending to your customers or at least a courteous response.

Good one.

VAIDY